Training Impact Scorecard
A Training Impact Scorecard communicates the impact and value of an organization’s training and development strategy, allowing for proactive management of the function. It consolidates a number of disparate measures and creates an overall picture in business-relevant terms, focusing on more than just financial gains.
The Training Impact Scorecard identifies metrics in three categories, using existing measures where possible, and creating new ones as required:
- Alignment – is the training and development function aligned with the business strategy?
- Productivity – are there metrics in place to demonstrate gains in knowledge and changed behavior?
- Impact – what is the correlation between learning and business results in various areas of the organization?