Understanding can make or break collaboration
Communication drives everything…but sometimes in reverse! From misunderstanding to ‘missed understanding,’ there are many pitfalls along the way to comprehension. After all, it isn’t what you say, it’s what they hear. However, most problems have the same root cause: our own point of view. We speak from our own frames of reference—experiences, opinions and ideas—and miss opportunities to improve the impact of our communication with others. Insightment is a multi-format, module-flexible, learning experience that accelerates results in productivity, teamwork, efficiency, quality and customer service by targeting the core issues of communication and comprehension. To paraphrase St. Francis, we must first understand our audience in order to be understood.