What outcome is achieved?
Supervisory Training equips front-line leaders with the skills and tools necessary to excel at managing others, resulting in:
- Seamless transition from worker to leader in both actions and mindset
- Positive, motivated workforce accountable for outcomes
- Greater productivity and contribution from the front line
- Increased alignment and decreased errors and rework
What do participants learn?
Participants discover the impact of the supervisory role on the department and the organization as they learn to:
- Execute operational imperatives of safety, quality and efficiency
- Harness clear communication to connect and manage effectively
- Run productive meetings using key success principles
- Apply a series of filters to manage priorities and time
- Delegate and hold others accountable
- Manage interpersonal conflict
How does it work?
Delivered over two days, participants engage in a series of integrated modules covering a variety of topics critical to front-line leadership. Program attributes include:
- An experiential approach themed around a nautical journey
- A rich blend of discussion, activities, and case studies that reinforce learning and drive application
- A modular design with options for tailoring
