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Change is much more human than most would be led to believe. It involves the emotions and conviction of employees. That’s why Eagle’s Flight’s change management course, does not just transfer knowledge, it changes your leaders mindsets. They will leave with the knowledge and perspective they need to lead with the vision, clarity, and strength.

An organization that is truly customer centric consistently considers the viewpoint of the customer when making decisions, creating processes, defining expected behavior and developing strategy. It’s an all-encompassing philosophy and Eagle’s Flight’s Customer Centricity in Action course, teaches employees and leaders how to do exactly that.

Over five days of training, your sales team will learn about funnel management, how to sell with integrity, creating customer profiles, building partnerships, and of course, acquire new sales skills. Leaders will participate in this part of training, as well as in their own full-day session where they learn what it means to lead a results-driven sales team.

This solution was designed with one goal in mind: drive conviction that every person must follow all safety procedures and contribute to an environment that demands workplace safety. It is not designed to replace or alter your current safety initiatives; instead, it is designed to give those programs traction.

Leaders thrive when they have a common process to follow that allows them to confidently create teams, diagnose gaps in the team's performance, create team dialogue around performance, and direct them accordingly. Eagle’s Flight’s one-day teamwork course, provides your leaders a chance to learn and practice exactly that.

An empowered workforce has the potential to drive organizational growth and exceed determined expectations. In Leading an Empowered Workforce, your leaders will learn how to empower others by defining roles, decisions, and a plan for proper execution so their direct reports have the freedom to make decisions and give input.

In Eagle’s Flight’s Senior Leaders program, your executive level leaders will learn that in order to deliver world-class organizational results, they must release the full potential of employees. To do so, they will learn effective coaching, goal-setting, feedback, empowerment, and change management.

In Eagle’s Flight’s Mid-Level Leaders program, your managers and supervisors will develop their leadership capabilities in order to tap into the potential of their direct reports. The program enhances the everyday, practical skills required to lead effectively and drive performance, such as effective communication, building teams, and managing performance.

In Eagle’s Flight’s Emerging Leaders program, the personal leadership skills of your up-and-coming leaders will be sharpened, with a focus on communication, time and stress management, and effective relationship-building skills. Learning these fundamental skills sets them up for future leadership success.

When individual and group accountability is lacking, it’s your leaders that are the solution. In Eagle’s Flight’s one-day accountability course, your leaders will acquire a deeper understanding of accountability, the importance of personal integrity and passion for what they’re doing, and how to build accountability in their employees.

Life in this industry is busy - especially for a leader. Which is why Eagle’s Flight’s Quick-Service Business Leadership Program, equips your leaders with the foundational skills to success that actually works in the service environment.

Eagle’s Flight’s Building Blocks of Service Excellence course tackles the customer service challenge as a whole, from establishing a receptive mindset and exploring interaction mechanics, to building long-term relationships. Ultimately, your employees will return to work with applicable strategies and tools that are the foundation for service excellence.

Eagle’s Flight’s Foundations of Solution Selling is a foundational program that equips your sales team with the mindset and behaviors of solution selling. They will learn how to optimize every interaction by better uncovering the total needs of the client, as well as how to adapt their approach to the client’s spoken and unspoken buying criteria.

Effective performance management considers two things: the intentions of the employee and the data that reflects their performance. In this one-day performance management course, your leaders will learn how to provide performance reviews that use these two things to provide an honest and clear evaluation.

There are a multitude of benefits when leadership development is offered throughout an organization. Our three programs fully integrate and build on each other to cultivate a culture of leadership excellence.

Powered by Innovation in Action™, participants will learn ways to solve business problems and improve upon current processes by taking on an innovative mindset. By challenging negative thinking through fostering an innovation-friendly culture, your employees will emerge from the classroom prepared to share ideas freely and embrace opportunities for change.

In Eagle’s Flight’s experience Gold of the Desert Kings™, participants discover how activity and productivity are different, the role of planning and execution, and the benefit of shifting to a mindset that constantly considers “what’s possible” in order to maximize performance.

Whether you are building a team from the ground up or are developing an existing one, The Seven Cornerstones of Teamwork™ equips your employees with a results-directed process that helps them embrace the uniqueness of the team, and unites them in the pursuit of common goals in order to achieve even the most challenging tasks.

Powered by Taming Time™, participants will get hands-on experience using practical skills to develop and implement a structure for successful time management. They will also learn how to identify barriers to effective time management, create an actionable plan, and organize their time for personal success.

Eagle’s Flight’s experiential leadership program, Building and Leading Teams, serves as a catalyst for generating outstanding results by teaching leaders the skills necessary to build a high-performing team and lead it. This program helps your leaders clearly understand their role and responsibilities as team leaders.

Employees who can communicate are better team members, can give feedback that drives results, and develop authentic relationships. In Communicating and Listening, your employees will come to understand why communication is important in the workplace, how to improve it, and also, how to become a better listener.

In Eagle’s Flight’s one-day coaching course, your leaders will understand their role as coaches, the importance of their own actions to drive desired behaviors, and how to deliver practical feedback. They will leave with the skills and tools to maximize their effectiveness as coaches who drive performance and productivity of their teams.

Execution is where the real work begins, and is where leaders are most needed by their employees, and their organizations. In Executional Excellence, your leaders will learn and practice how to effectively establish tactical priorities, cascade execution throughout the team, and adapt the implementation amidst shifting priorities.

Every business contends with shifting conditions, from market conditions, to resource management, and identifying activities with the highest payoff. But what sets companies apart? Their ability to capitalize on profit from all opportunities, not just those that are readily accessible. These lessons are instilled through the hands-on experience, Windjammer™.

In today’s world, customers are looking for strategic partners to build a relationship with and fill a need long term. In the high-energy, simulated marketplace of Rattlesnake Canyon™, participants will engage all of their sales, negotiation, and communication skills to forge powerful strategic partnerships amid hectic competition and limited resources.

In Resolving Conflict at Work, participants will learn the mechanics of conflict resolution and how to apply these tools to real-world situations. Participants will learn such skills through hands-on practice in a nonthreatening environment, to test out new ways of overcoming and resolving conflict with the support of a highly-trained facilitator.

No one is an island within any organization. Working counter to this is the reality that people tend to build borders where they can’t see beyond their own job and immediate needs to their vital role within the greater organization. Promises, Promises!™ breaks down those barriers to build a united organization that is built on collaboration and trust.

During the collaborative experience, Expedition Outback™, participants will discover how to identify and capitalize on opportunities, leverage information, and develop a results-driven mindset. The debrief highlights how those lessons can then be applied to the realities of your workplace, leading to higher productivity and better business results.

Today, change is constant. If employees and organizations cannot keep up with the pace of change and match actions accordingly, they are on a collision course with failure. This fast-paced, hands-on experiential learning program, Redline Racing™, provides participants with the skills they need to succeed amid changing times and priorities.

Effective and pragmatic communication drives productivity and results as employees convey their ideas in ways that drive effective decision-making, inspire teamwork, and motivate action. In Eagle’s Flight’s experiential exercise, Configs™, teams of participants will be challenged to achieve complete and accurate understanding quickly and efficiently

Powered by Lord Devon’s Demise™, participants gain the skills to lead outcome-driven meetings where agendas become action plans. Through an engaging experiential learning program, participants will return to work able to lead meetings that provide everyone with the information they need and actionable next steps, so as to achieve goals and drive results.

In You’re On!™, your employees will learn how to prepare their message, utilize relevant content, and master the delivery. From preparation to presentation, this program takes a hands-on, experiential approach to developing expert and confident public speakers who can have an immediate impact on their audience, whether that be 10 people or 10,000.

In today’s world of constant change, employees need to feel empowered to recognize out-of-date or monotonous processes, and then improve them! In Talon Technologies™, your employees will practice how to pinpoint the processes that need improvement, identify the associated problems, and then create an actionable plan to make the improvements actually happen.

Powered by Tactical Excellence™, participants learn the skills they need to ensure that all projects are delivered on time and on budget, for the best possible results. Employees will ultimately come to realize the importance of a tactical mindset and effective project-management skills and processes, when responsible for a project.

In order to be successful, it is critical to create productive business relationships within the context of corporate culture, where the pressure to produce results can undercut how we behave and interact with others. In Council of the Marble Star™, participants work together to succeed in both areas that matter - profit and professionalism.

In Managing Stress in the Workplace, your employees will understand the origins of stress and factors that impact it. Ultimately, it will provide your employees with practical tools, techniques, and strategies that are directly applicable to even the most stressful situation an employee can face when they return to work.

In Eagle’s Flight’s Effective Delegation program, your frontline leaders and managers will learn how to maximize employee contributions, increase productivity, and provide new opportunities for growth. To do so, they will first need to be equipped with the skills to discern what to delegate and to whom.

In Building Effective Relationships, participants explore the direct correlation between relationships and results. Their personal behavioral style becomes self-evident with the completion of each experiential activity, and is then discussed among the group as to how it can be applied at work to drive results and build relationships.

Effective leaders don’t command with authority; they inspire, persuade and encourage others to make their vision a reality. Which is why Influencing Others, teaches your leaders how to accomplish tasks with other employees on a basis of mutual understanding, aligned priorities, and highly effective negotiation skills.

It’s not just about “what” the leader communicates, but “how” they do it that builds credibility and trust. Eagle’s Flight’s powerful communication course created just for leaders, develops a leaders executive presence by harnessing their style, passion, body language, and improves their skills to deliver any message whether it be to 10 or 10,000 people.

As leaders advance in your organization, so does the scope and consequence of their communication. As a result, every message, from an e-mail to an announcement, will have a potentially more significant impact. As such, this course teaches your leaders how to communicate in a way that influences employees to listen and act accordingly.

Eagle’s Flight’s one-day diversity and inclusion training program is customized to your unique needs to ensure every employee walks away equipped with the skills they need to participate in an organization where diverse points of view and backgrounds are celebrated and harnessed in order to create a more inclusive culture.

When employees feel pressure to produce results, it can be easy for them to skip planning and jump right into action. In the engaging experiential learning program, Jungle Fire™, participants will learn the skills they need to work together as a team to plan and manage resources, as well as make informed decisions to deliver tangible business results.

In today’s world with remote employees and projects requiring cross-functional teams, collaboration is a fundamental skill. Through a hands-on experience, Coral Banks Construction Company™, participants address the critical skills of collaboration - leadership, communication, and resource management - in order to produce seemingly impossible results.

Accountability is key to the ongoing success of any individual, team, or organization. Individuals must demonstrate it, and leaders need to require it. Through the experience Alpha Wave™, participants learn the key factors of accountability in a fast-paced, exciting, experiential learning program.

The uniqueness of the population of any organization is something to be celebrated, yet things like generational differences, organizational hierarchies, and personal backgrounds can interfere with team cohesiveness. In Cardinal’s Courtyard™, participants will learn to appreciate the differences that exist and how to appropriately respect them.

In a business climate full of opportunities, the challenge is to capitalize on them. In the engaging team experience, Arctic Pursuit™, participants learn that the keys to success are understanding the non-negotiables, using available resources, and knowing when to pause and reassess. The debrief highlights how to apply these skills back on the job.

Individuals and teams can get stuck in a rut by repeating the same actions and getting nowhere. What organizations need are individuals who can diagnose problems, learn from their mistakes, self-correct, and ultimately, improve processes. Equip your team with the problem-solving skills they need in this experiential learning program, Code Name: Enigma™.

Effective coaching has the ability to improve individual performance, drive results, and positively influence the company’s culture. Through our experiential coaching program, The Discovery of Dr. Thomas Rae™, your leaders will get hands-on practice delivering effective feedback, and how to apply the learnings on the job.

Smart negotiations contribute significantly to company success, because they help you create more authentic relationships and achieve results. In Eagle’s Flight’s The Seven Essentials of Negotiations course, participants will be equipped with the tools to optimize negotiations to build trust, achieve results, and solidify a win-win for both parties.