RESOLVING CONFLICT AT WORK

Conflict is natural, especially at work. From small disagreements to outright verbal battles, conflict can become a major source of stress and can easily overshadow all other productive aspects of day-to-day business. Although very few people actually like dealing with conflict, it’s imperative that everyone is trained not just to deal with it, but to resolve it and move forward.

In Eagle’s Flight’s experiential learning program, Resolving Conflict at Work, participants will learn the mechanics of conflict resolution and how to apply these tools to real-world situations. Participants will also learn such skills through hands-on practice in a nonthreatening environment, to test out new ways of overcoming and resolving conflict with the support of a highly trained facilitator.

IN-CLASS
VIRTUAL OR HYBRID

1-DAY IN CLASS
OR 1 MODULE

10-30
PARTICIPANTS

WHAT YOUR EMPLOYEES WILL LEARN

Participants return to work the next day with the ability, tools, and confidence to:

  • Recognize the early signs of conflict and avoid escalating tensions
  • Influence others to see a different point of view and negotiate a “win-win” for both parties
  • Defuse conflict and manage the feelings involved
  • Understand their personal approach to conflict management and the approaches of others
  • Employ various strategies and tools to reduce, manage, and deal with conflict

    Interested? Contact Us!

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