Employees who can communicate are better team members, can give feedback that drives results, and develop authentic relationships. They must also be active listeners, so as to make sure their colleagues feel understood and valued, and encourage mutually respectful two-way communication.

In Eagle’s Flight’s experiential leadership program, Communicating and Listening, your employees will learn the necessary communication skills to become more effective communicators. This hands-on experience will give participants the opportunity to learn and practice new skills, and ultimately come to understand why communication skills are important in their role, how to improve them, and how to become a better listener.


What Your Employees Will Learn

Participants return to work the next day with the ability, tools, and confidence to:

  • Apply new communication skills and strategies in day-to-day interactions at work
  • Communicate effectively using simple, concise, and direct language
  • Eliminate roadblocks that undermine the ability to communicate effectively
  • Analyze and implement the techniques of effective listening
  • Integrate active listening skills in order to anticipate and avoid common misunderstandings

Program Details

program-details-1-day-course 1-day in-class or 2 module virtual format

program-details-participants10-30 participants

program-details-audienceIdeal for all team members for training 

Virtual Learning Icon (Multi Color)-2Now Available: In-Class or Virtual Delivery

program-details-post-course-reinforcementPost-course reinforcement and retention options available to maximize impact of training


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Not Your Ordinary Learning Experience

Sustained learning is achievable through an approach that builds conviction by changing the hearts, minds, and skills of every employee, and experiential learning is a powerful vehicle to achieve that.

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Customization and Delivery Options

Regardless of the level of customization or consultation required to ensure your training investment is a success, you will be able to rest easy with Eagle’s Flight's in-house team of designers, artists, and facilitators. 

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“The use of your experiences to build understanding and conviction is an Eagle’s Flight trademark; and one which, in my opinion, is a true differentiator that sets you apart from all others in your field.”

Marc Caira, Vice Chair, Restaurant Brands International


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Whatever your organizational training and development need may be, at Eagle's Flight, the possibilities are truly endless.

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