It all begins with a need, but do we really know what that need is? Unless we identify the true customer need from the outset, all of our efforts to fulfill it will fall short. Once identified, it is then our responsibility to find the best way to fulfill it and make a profit, all while managing shifting market trends, competition, and demanding deadlines.

In Eagle’s Flight’s experiential learning program, Rattlesnake Canyon, participants will get hands-on experience on how to leverage effective partnerships to meet customers’ needs and create an undeniable competitive advantage. In this fast-paced, high-energy, simulated marketplace, participants will need to engage all of their sales, negotiation, and communication skills to forge powerful strategic partnerships amid hectic competition and limited resources. In today’s world, customers are looking for strategic partners to build a relationship with and fill a need long term. Will your organization be able to do so?

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What Your Employees Will Learn

Participants return to work the next day with the ability, tools, and confidence to:

  • Identify, understand, and respond to internal and external customer needs
  • Implement quick and clear communication to establish two-way comprehension
  • Seek out new and innovative ways to achieve the maximum profit possible
  • Initiate efficient processes that expedite workflow and proactive customer service
  • Develop strong and mutually beneficial partnerships, internally and externally
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Program Details

program-details-1-day-course4 hour program

program-details-participants20-5,000 participants

program-details-audienceIdeal for all team members for training or corporate events

program-details-customizationCustomization and various delivery options available

program-details-post-course-reinforcementPost-course reinforcement and retention options available to maximize impact of training

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Not Your Ordinary Learning Experience

Sustained learning is achievable through an approach that builds conviction by changing the hearts, minds, and skills of every employee, and experiential learning is a powerful vehicle to achieve that.

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Customization and Delivery Options

Regardless of the level of customization or consultation required to ensure your training investment is a success, you will be able to rest easy with Eagle’s Flight's in-house team of designers, artists, and facilitators. 

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“The use of your experiences to build understanding and conviction is an Eagle’s Flight trademark; and one which, in my opinion, is a true differentiator that sets you apart from all others in your field.”

Marc Caira, Vice Chair, Restaurant Brands International

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Whatever your organizational training and development need may be, at Eagle's Flight, the possibilities are truly endless.

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