Linking Customer Centricity
To Business Success

Singapore | June 11, 2019

An organization that is truly customer centric consistently considers the viewpoint of the customer when making decisions, creating processes, defining expected behavior and developing strategy. It’s an all-encompassing philosophy, and creating an amazing customer experience doesn’t happen overnight; it requires a collective shift in mindset and practice.

Join us as we show you how one of our signature experiential learning programs: Promises Promises!™  can help your team generate mutually beneficial results and productive partnerships in the pursuit of building a customer centric culture in your organization.

You will learn to:

  • Move from a ‘me’ mentality to a ‘we’ perspective
  • Operate with more ease and efficiency by fostering an environment of trust
  • Negotiate to generate mutually beneficial results and productive partnerships – everybody is both a customer and supplier
  • Optimize overall success by aligning your efforts to achieve individual, team and organizational goals
  • Employ collaboration and widespread communication – focused on ‘big picture’ needs – to deliver exceptional internal and external service

 

Space is limited; register today to take advantage of this workshop!


Date: Tuesday, June 11, 2019
Breakfast: 8:00 AM - 8:30 AM
Session: 8:30 AM - 11:30 AM
 

Price: It’s on us! Your only investment is your time.  

 

Location: 

One Farrer Hotel

Ballroom 2 

Farrer Park Station Rd, Singapore 217562

  

Register Now!