From AI to Gen Z: Workplace Trends in 2024

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As 2024 draws near, businesses worldwide are gearing up to embrace significant workplace trends set to redefine how we work. This year marks a pivotal moment where businesses must navigate through a dynamic intersection of technological innovations and human-centric approaches. Fueled by technological advancements and shifting employee preferences, these transformations will undoubtedly bring about new challenges and opportunities alike. Let’s explore these trends for the upcoming year and what each means for learning and development. 


Reskilling for AI Advancements 


In an era where AI is rapidly evolving, organizations need to keep pace. Employers need to proactively identify opportunities to reskill and redesign jobs ensuring their workforce stays relevant. As LinkedIn reports, a whopping 75% increase was observed in members adding AI-related skills such as “Generative AI” or simply “GAI”, “ChatGPT”, and “Prompt Engineering” to their profiles since early 2023. According to surveyed participants in Thomson Reuters’ Future of Professionals 2023 report, AI may create new career paths and increase non-traditional work roles, with about 40% of respondents predicting such changes could happen within the next 5 years. Thus, proficiency with artificial intelligence is no longer optional but a key competitive advantage in the 2024 workplace. 


As technology disrupts traditional job roles, upskilling and reskilling become crucial for business growth. In 2024, expect more businesses to invest in learning and development opportunities, preparing their workforce for the AI-dominated future. 


Humanizing Business Through Technology 


Despite technological advances around AI, there remains an organizational push to use technology to make business more human. With the dawn of new technologies and work structures, the skillset required to navigate the future of work will involve making data-driven decisions, maintaining awareness of cyber threats, leading hybrid and remotely distributed teams, and increasing emotional intelligence amid technological disruption. And as Glassdoor notes, the spread of generative AI will only put a premium on human peer-to-peer interaction. Throughout human history, where scientific advancement intersected with traditional human labor, the need for human connection and interaction remained essential. Putting technology to work in humanizing business will be one of the essential leadership trends in 2024. 


 Embracing the Hybrid Workforce Paradigm 


The geographically distributed workforce is going to be more common in 2024, but it’s not going to be a fully remote setup. Interestingly, employees are starting to favor hybrid work over a fully remote one. In 2024, hybrid work adoption is predicted to rise to 81%, a leap from just 42% in 2021. The sweet spot for employees to work at the office is around 3 days, according to the Qualtrics 2024 Employee Experience Trends report. Anything more than that remains unacceptable to many employees, but 3 days at the office is better than none. 


As employees continue to value flexibility and work-life balance, the decentralized workplace will continue to gain traction. Learning and development professionals must focus on equipping their teams with adaptability and resilience to meet the emerging new normal for leadership—managing and engaging geographically dispersed teams. 


Fostering People-centric Workplace Dynamics 


Inclusivity, trust, and empathy are expected to be at the heart of workplace dynamics in 2024. Organizations need to step up in providing personal growth opportunities, fair pay, and wellness programs. Another part of the conversation is the possibility of implementing cost-of-living raises, a way for employers to help their employees fight back against inflation, which for one is driving mortgages up. According to, employees are considering cost-of-living raises ranging from 2% to 5% increases in 2024. 


Given the uncertainty and stress of the past few years, employee wellness remains at the forefront of the workplace conversation. In 2024, expect to see more companies offering comprehensive health and wellness programs, including mental health support and flexible working hours to support overall employee well-being. 


Welcoming Gen Z into the Workforce 


Gen Z is poised to make up 23% of the workforce by 2024 in the US alone. Glassdoor predicts that Gen Z will outnumber Millennials in the early 2040s. Raised in a digital era with the internet at their fingertips, they bring unique perspectives and expectations, especially around technology use and social consciousness. According to, they consider themselves as future entrepreneurs, often doing side hustles for additional income, and seeking mentorship more than micromanagement. Employers need to find ways to empower Gen Z to take ownership of projects to tap their entrepreneurial flair. 


As digital natives, Gen Z need training opportunities that are innovative and immersive, where they won’t get easily distracted. Some strategies for upskilling Gen Z may include the use of videos, bite-sized information, and hands-on learning. ResoPro Training Services also emphasizes the importance of teaching Gen Z soft skills such as communication, problem-solving, and emotional intelligence. 



Final Thoughts 


These emerging workplace trends in 2024 present a promising outlook for creating healthier, happier, more inclusive workplaces capable of harnessing the power of technological advancements while putting people first. 2024 invites organizations to envision a workplace where innovation harmonizes with empathy, where cutting-edge technology meets human connection, and where diverse generations collaborate well. By embracing these trends and proactively evolving in response to them, businesses can not only thrive but also create an inclusive, resilient, and vibrant workplace. 


Is your organization ready for 2024? 


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