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Client Success Stories

Papa John’s Success Story

A Custom Diversity, Equity, and Inclusion Program
That Made Every Employee Feel Like They Belong


In 1984, Papa John’s opened its doors with one goal in mind: Better Ingredients. Better Pizza. Since then, they have grown to more than 5,000 locations in 44 countries and territories around the world.

Recently, Papa John’s worked with Eagle’s Flight to develop and deliver a custom diversity, equity, and inclusion program that would address their most pressing business needs. As a long-term partner on their corporate events, leadership development, and more, the Eagle’s Flight team had everything they needed to ensure the content that was developed in partnership with diversity, equity and inclusion experts, would be optimally relevant to lives of Papa John’s employees. To date the program has been well received by employees, leaders, and stakeholders alike, and is already making a real difference in the lives of Papa John’s employees and customers.

Watch the following video to hear what the Papa John’s team, including their Chief People Officer, Marvin Boakye, had to say about the success of the program and its reception among their workforce.

"Eagle’s Flight did an amazing job of working
collaboratively with Papa John's. The
diversity, equity, and inclusion program is a
very personal experience for everyone that
goes through it."

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Safety First. Safety Always.

Today is the last group of Safety Day with the leaders responsible for the change process in each of our departments. Today we are using an experiential methodology. We take people out of their day-to-day jobs, and into the classroom. We established some activities that are lighter, more playful. They draw you in. They went to a jungle where they are developers for a company called Alpha Wave. It builds structures so that researchers from all over the world can collect samples there, for their experiments. When you take a class like this, you can assimilate what safety means much more easily because it’s in the palm of your hand. It is important for us to develop this more critical point of view. We need to have a firm approach to the smallest details to prevent a major incident from happening.

I had the opportunity to participate in the course in both Catalão and Cubatão. In either place, it influences the day-to-day results. This game gives us a new tool to reinforce this concept.

I will leave here feeling very motivated, wanting to do many things differently. This training is very impactful in that way. I think that people set the example. So, if we want to set an example, we need to be an example.

People will leave here with that mission. Not just to make that choice, but with a mission to share it with others. Plan to take part in the work that will happen, and it is going to be amazing.

We are going to talk about this, not just in the company, but with our families, at home, with friends. And I am sure it is going to be really useful.

I choose safety.

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