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Eagle’s Flight’s Approach to DE&I

Eagle’s Flight’s Approach to DE&I with Keith Chow – Global Practice Leader


For nearly 30 years, Eagle’s flight has provided world class organizational learning and development solutions to the world’s largest companies and most influential brands as they face some of the toughest business challenges we’ve ever seen. 


These days many people would suggest there is no greater and more complex challenge than diversity, equity and inclusion. Some organizations have already had missteps in this arena and have watched their businesses and culture fall off the deep end. Others see DE&I business research and want to stay above the noise, as well as go from good to great when it comes to innovation, talent, engagement, performance, retention and culture. 


Yet despite our commitments to DE and I, a lot of leaders and organizations are not sure how to begin or even what to make of diversity, equity and inclusion in their personal lives, let alone on the job. 

At Eagle’s Flight, we maximize our award-winning principle-based experiential learning approach to drive peer to peer conversation, create understanding, change behavior, and help you as well as your organization mature on the journey of diversity equity and inclusion. 


As you can see from our adopted Bersin Deloitte model, many organizations begin at compliance driven DE&I, where the focus is centered around diversity and pursuing compliance against requirements such as Equal Employment Opportunity laws. 


As the organization matures, we begin to pair workforce diversity with workplace equity by establishing and increasing engagement of DE&I programming such as resource groups based on intersectionality, or the ways in which people differ. Maybe there are courageous conversation forums in this stage of the journey and evaluating of cultural norms and processes. 


All to advance the companies DE and I objectives. The next phase is leader led DE&I. Where the ingredient of inclusion gets mixed in, along with diversity and equity by the leaders who are actively creating an environment for DE&I within their own business units as well as cross functionally. So, diversity, equity and inclusion starts to permeate all aspects of the organization’s culture and operations. 


The last phase is reaching a culture of diversity, equity, and inclusion, where it’s not just the leaders, but all employees who feel personally accountable and empowered with a clear pathway to contribute and advance the organization’s DE&I objectives. 


We have partnered with numerous organizations along this multi-phase maturity journey. Utilizing our treasure trove of experiential, relevant and customizable DE&I learning content as well as our entire range of capabilities, which also includes measurement and data, executive alignment and behavior change sustainment. 


And so no matter where you are on the journey, we would love to explore how we can add value and help your organization soar to new heights when it comes to diversity, equity and inclusion. 


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